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Format for Sharing ITR, TAR and Income-tax portal queries on helpdesk E-mail IDs

format-for-sharing-itr-tar-income-tax-portal-queries-helpdesk-e-mail-ids

The income-tax department has released the format for sharing the formats for Income-tax returns (ITR), Tax Audit Reports (TAR) and other new income-tax portal related queries on helpdesk E-mail IDs for faster resolution of the taxpayers’ grievances on 24th January 2022.


The income-tax department’s helpdesk E-mail IDs are given below-



Queries related to Tax Audit report (Form 3CA-3CD, 3CB-3CD)

TAR.helpdesk@incometax.gov.in 

Queries related to Income Tax return (For ITR 1 to ITR 7)

ITR.helpdesk@incometax.gov.in 

Queries related to any other issue

efilingwebmanager@incometax.gov.in 


FORMAT FOR SHARING QUERIES ON HELPDESK E-MAIL ID

 

 

Sr.

No.

Information

Details

Help

Details of the Person facing problem

1

Grievance ID

 

Mention Grievance ID, if already raised at e-fling portal

2

Name of the Person

 

Mention name of the person who can explain the issue, if contacted by helpdesk team

3

Contact Number of the Person

 

Mention Contact number of the person who can explain the issue, if contacted by helpdesk team

4

Email ID of the Person

 

Mention email ID of the person where the response can be sent

Details of Problem faced

5

PAN of Taxpayer

 

 

6

User ID at e-filing portal. Of Chartered Accountant

ARCA…….

CA Login ID of CA

7

AY

 

Assessment Year or Financial Year. Mention AY or FY or General, if unrelated to Year

8

Name of the Form

Form 3CA-3CD / Form 3CB-CD/ ITR

Form No. (Online) or ITR Form No. (Offline)

Mention Form No. or ITR or functionality in which you are facing issue. ITR (Online) or ITR (Offline)

9

Details of the Problem faced

 

Mention detailed description of the issue being faced by you in filling, filing Form /ITR or using that functionality

10

Screenshot

 

Attach screenshots wherever you are facing errors containing error messages

11

JSON

Attached/ Not Attached

Attach JSON, if relevant (For faster resolution it is advised to attach JSON)



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