
The income-tax department has released the format for sharing the formats for Income-tax returns (ITR), Tax Audit Reports (TAR) and other new income-tax portal related queries on helpdesk E-mail IDs for faster resolution of the taxpayers’ grievances on 24th January 2022.
The income-tax department’s helpdesk E-mail IDs are given below-
FORMAT FOR SHARING QUERIES ON HELPDESK E-MAIL ID
Sr. No. | Information | Details | Help |
Details of the Person facing problem |
1 | Grievance ID | | Mention Grievance ID, if already raised at e-fling portal |
2 | Name of the Person | | Mention name of the person who can explain the issue, if contacted by helpdesk team |
3 | Contact Number of the Person | | Mention Contact number of the person who can explain the issue, if contacted by helpdesk team |
4 | Email ID of the Person | | Mention email ID of the person where the response can be sent |
Details of Problem faced |
5 | PAN of Taxpayer | | |
6 | User ID at e-filing portal. Of Chartered Accountant | ARCA……. | CA Login ID of CA |
7 | AY | | Assessment Year or Financial Year. Mention AY or FY or General, if unrelated to Year |
8 | Name of the Form | Form 3CA-3CD / Form 3CB-CD/ ITR Form No. (Online) or ITR Form No. (Offline) | Mention Form No. or ITR or functionality in which you are facing issue. ITR (Online) or ITR (Offline) |
9 | Details of the Problem faced | | Mention detailed description of the issue being faced by you in filling, filing Form /ITR or using that functionality |
10 | Screenshot | | Attach screenshots wherever you are facing errors containing error messages |
11 | JSON | Attached/ Not Attached | Attach JSON, if relevant (For faster resolution it is advised to attach JSON) |
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